We provide human resource services to enhance an organization’s ability to maximize employee potential with specialized expertise.





We can be your Human Resources partner, manage your HR function, complete major projects, develop your leaders, and problem-solve your HR issues with you.  We can become an extension of your HR team.

Our team of experts specialize in HR functional areas and have general HR expertise with years of experience in a variety of industries.

Grand Rapids, Michigan 

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Policy Development

Talent Acquisition

Program Facilitation






Barb Jourdan, SPHR, SHRM-SCP

Barb Jourdan has extensive experience working with organizations regarding HR best practices, employment compliance, policy development, and organizational development.   Barb has experience consulting with a variety of companies including insurance, healthcare, non-profit organizations, the service industry, and manufacturing.  She has held HR leadership positions in insurance, non-profit, healthcare, education, and social service organizations. 


Barb has spent her career in the management of human resource best practices and specializes in working with small, to medium-sized organizations.

As an experienced facilitator of professional development programs designing client-specific workshops, Barb is certified with the HRCI (Human Resource Certification Institute) as an SPHR (Strategic Professional in Human Resources). She is also certified with the Society of Human Resource Management as an SHRM-SCP (Senior Certified Professional).  Barb is a member of SHRM and past-president and co-founder of the local chapter AHRM (Association of Human Ressource Management). She holds a Master of Management degree, with an emphasis on organizational development, and a Bachelor of Science degree in Business Administration, cum laude from Aquinas College.

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Traci Douglas, SPHR, SHRM-SCP

Traci Douglas has over 30 years of human resource experience working with manufacturing, nonprofit, and healthcare organizations. Her expertise lends itself to work as a partner with small to medium-sized organizations on an as-needed project basis or to provide HR leadership for organizations without a full-time HR presence.  

Traci is an experienced leader in total rewards management such as compensation, benefits, HRIS, employee communications, and work/life.  Her expertise also includes talent acquisition, employee relations, policy development, mergers and acquisitions, regulatory compliance, and sustainability.  


Traci has been published in the Global Business Organizational Excellence Journal for sustainable communications.  Traci is certified with the HRCI (Human Resource Certification Institute) as an SPHR (Strategic Professional in Human Resources) and certified with the SHRM (Society of Human Resource Management) as an SHRM-SCP (Senior Certified Professional). Traci is a current member of SHRM. Traci received her Bachelor of Science in Business from Miami University and a Masters in Labor Relations and Human Resources from Michigan State University.  

Terri Yeomans has been a Human Resource Leader for over 25 years.  She has worked primarily with medium to large companies in automotive parts manufacturing. She has opened new plants in the United States and Europe, set up wellness, benefit and compensation plans, and is well versed in employee relations, regulatory compliance and worker’s compensation.  She has also worked in the pharmaceutical, service and furniture industries.



Terri Yeomans, SHRM-CP

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Terri’s passion is utilizing HR strategies to ensure that employees thrive and can clearly see how they contribute to the organization’s success and profitability.  She enjoys hiring and mentoring young HR professionals to help them grow in their careers.

Terri holds a Bachelors degree in Communications and a Master’s degree in Management.  She is a member of Society for Human Resource Management (SHRM) and has SHRM-CP (Certified Professional) designation.



Shari Bayer has over 27 years of experience managing the Human Resources for small to mid-size companies.  Throughout her career, she has worked in a variety of industries including non-profit organizations, construction, manufacturing, and the service industry. She has held Human Resources leadership roles in companies like United Parcel Service, Hope Network of West Michigan, and served as Vice President of Human Resources at Advanced Inventory Solutions.    

Shari Bayer

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Shari has expertise in employee relations, benefits administration, talent acquisition, training and development, policy development, DOL apprenticeships, and safety.  She is a member of the SHRM (Society of Human Resources Management) and has previously held a board seat of the local chapter. Bachelor of Science in Industrial Psychology from Michigan State University. She holds a Master’s Degree in Labor Relations and Human Resources and from Michigan State University.



Policy Development and Employee Handbook Reviews or Creation

  • We can offer sample policies and recommend enhancements for your business utilizing HR best practices with attention to employment compliance.

Talent Acquisition, Recruitment, and Hiring

  • Let us identify the talent you need and pre-screen your candidates, providing you with a summary of each qualified candidate.

Leadership Development and Program Facilitation

  • Programs are available to help your leaders develop their skills, enhance their ability as key leaders in your organization, and work as a cohesive team.  Standard topics include harassment, coaching, and corrective action, behavioral interviewing, and employment compliance.  Other topics are available and all can be designed specifically for your needs. 

Employee Relations

  • Sometimes employees don’t get along and sometimes employees don’t perform at their maximum potential.  Dealing with employee issues requires attention to internal policies and external employment law requirements.  We can coach your leaders on following progressive disciplinary procedures with employees to resolve issues as a way of preventing wrongful discharge situations, legal claims, and/or EEOC complaints.

Human Resource Assessments

  • Having an outside, objective review of your HR policies, procedures, practices, and employment compliance structure provides an opportunity for potentially serious problems to be identified.  Areas that could be enhanced with a slight adjustment will also be highlighted.


  • Employment compliance includes a network of laws, requirements, and overlapping needs which we can help you navigate and maintain compliance.


Exit and Stay Interviews

  • After conducting conversations with your former employees and/or your brand-new employees, we summarize the information to determine the real reasons you’re losing valuable employees and how you can solve new-hire frustrations early on.  You can avoid early resignations and the loss of your highly productive employees.


  • Job descriptions, employee investigations, compensation, pay practices, time-off policies and systems, employee file guidelines and retention, and more.